For hospitality operators

Your people are already texting for help. Make it help that works.

Recover Hospitality is a private text line that turns the benefits you already pay for — plus vetted local resources — into one conversation that answers at 2:30 a.m., right after close.

An actual conversation · 2:34 a.m.
Who it's for
The people who keep the floor running.
3%

of workers ever touch the EAP their employer already pays for.

2:30 a.m.

when the hardest questions get asked — long after HR goes home.

$0

what it costs your employees, from first text to follow-up.

How it works

No app to install, no portal password to forget. If they can text, they're covered.

1

Your employer turns it on

HR uploads a roster. Each employee gets one welcome text explaining the program — and nothing more unless they say yes.

2

Employees reply YES

Opting in is a single reply, and opting out is one STOP, any time. Only people who confirm are ever part of the conversation.

3

Real help, by text

What's covered by the EAP, six free counseling sessions, a sliding-scale gym nearby, childcare help — found, explained, and linked in plain language.

What your team gets

A guide that knows their benefits and their neighborhood

And remembers where the last conversation left off — so no one ever has to start over.

BENEFITS

EAP, translated

Counseling sessions, legal aid, financial coaching — what's actually covered, how to book it, and the direct link, without reading the booklet.

COMMUNITY

Local resources, vetted

Recovery meetings, free clinics, food assistance, sober-active groups — with hours, distance, and directions, near where they actually live.

FOLLOW-UP

Check-ins that keep promises

Gentle scheduled follow-ups that make sure the referral turned into an appointment — on average four messages a month.

Confidential by design

Private from the boss. By design.

The reason your team will actually use it is the same reason you can trust it: no one at work can see who said what.

What employers never see

Not the messages, not the topics, not who asked what. Managers and HR cannot read any individual conversation — the only individual signal that ever crosses over is opted-in or opted-out.

What employers do see

Counts and trends across the whole team — enough to know the program is working, never enough to identify anyone. Any group smaller than five people is aggregated with those area-adjacent to ensure anonymity.

The full commitment — including the narrow safety exception for conversations that signal someone may be in danger — is spelled out in our privacy policy.

Recover Hospitality is not a crisis service. If you or someone you know is in immediate danger, call 911. For a mental-health or substance-use emergency, call or text 988. For domestic violence, call the National DV Hotline at 1-800-799-7233 or text START to 88788.

Bring it to your property

Start with a 14-day free trial. Your team could have real support before the next schedule goes up.

Start a free trial